Customer Service

• Perform cashiering duties with minimal supervision accurately and deal with the general public courteously and effectively
• Considerable knowledge of account classification cash register operations used in receiving and recording of remittances
• maintain a high degree of accuracy in all tasks
• Sound knowledge of the basic principles of accounts receivable
• Perform clerical tasks of moderate complexity and perform under periodic work pressure
• Use a personal computer and related software applications

Hourly salary range: $25.00 – $32.00 per hour (2020 rate)

Education

Grade 12 supplemented by business administration or accounting courses and previous office experience in related clerical or cashier work, or an equivalent combination of training and experience.

Skills & Training

Basic accounting knowledge, accurate calculator and data entry skills, solid cash handling skills, prior experience dealing with the public, and possessing strong teamwork skills with the ability to work independently when required.  Prior municipal experience would be an asset.

Source: Cashier Clerk – City of Coquitlam Job Posting

• Oversee all cash handling functions & weekly bank deposits;
• Process hourly payroll and other related/personnel information;
• Process Association Sage300 accounts payable and receivables; reconcile accounts:
• Develop and implement new and/or improved office methods and procedures;
• Oversee registration, facility rentals and other related duties.
• The position supervises and reviews the work of clerical staff and other community centre workers who are assigned to the administrative area.
• Preparing and assigning shift schedules; providing training; and participating in the hiring and evaluation of work performance.

Hourly salary range: $25.31 – $29.74

Source: City of Vancouver Job Posting

Education

• Completion of Grade 12, supplemented by business courses or office training

Skills

• Experience with cash handling procedures and policies preferred
• Experience with accounting software such as Sage 300
• Knowledge of ActiveNet, SAP, and Microsoft office asset
• Considerable knowledge of facility programs and of department rules, regulations, policies and procedures related to the work performed
• Considerable knowledge of cash register and cash handling procedures, principles and practices required
• Working knowledge of office practices and the use of standard office equipment
• Working knowledge of business communication
• Demonstrated ability to work with the team members proactively provide additional support
• Demonstrated ability to multi-task and to provide welcoming customer service despite constant interruptions
• ability to schedule, assign, supervise, train, review and participate in the work of clerical and cashier subordinates and to particiopate in the hiring and evaltuation of same
• Ability to relieve program staff of office detail and organize and prioritize office work

• Responsible for meeting administration, including but not limited to preparing agendas, minutes, and task lists for a variety of meetings.
• Arrange meetings and travel for staff/Directors, as required.
• Maintain and update various shared office calendars.
• Coordinate, prepare for, and clean up after meetings.
• Assist and direct members of the public.
• Operate switchboard and field queries from the public.
• Maintain and update brochures, forms and manuals.
• Prepare information and post to internal/external media channels, and internal/external website maintenance.
• Perform administrative duties, including but not limited to photocopying, mass mail outs, typing correspondence, and other tasks as required.
• Produce a variety of documents and reports, requiring advanced word processing skills, quickly and efficiently while managing switchboard and walk-in customers.
• Process all incoming and outgoing mail, including faxes and emails, and maintenance of postage machine.
• Process payments and issue receipts.
• Responsible for petty cash and bank deposits when required.
• Create, maintain, and update databases and files.
• File for all departments, as required.
• Keep office supplies inventoried and stocked.
• Provide coverage for other administration positions, as necessary.
• Emergency operations support as assigned.
• Perform other related duties as required.

Source: Peace River Regional District 2020 Job Posting

Hourly salary range: $25.54 – $30.00 per hour (2020 rate)

Education

• Completion of Grade 12; preferably supplemented by a certificate in Office Administration or equivalent
• Minimum 3 years recent office experience, Local Government administrative experience is considered an asset

Skills & Training

• Basic understanding of the Local Government Act, the Community Charter, and Village/Town/City bylaws, policies and procedures
• Ability to interpret regulations and procedures as applicable to duties
• Must be highly motivated, possess excellent organizational skills, and be able to effectively prioritize a variety of tasks assigned by various staff members
• Ability to work independently and as a team player
• Intermediate proficiency in standard desktop and web-based applications
• Ability to exercise professionalism, courtesy, tact and diplomacy when dealing with citizens, elected officials, colleagues, and other individuals and organizations
• Ability to understand, execute tasks and communicate effectively both orally and in writing
• Thorough knowledge of the operation and use of office equipment.

Source: Village of Keremeos 2020 Job Posting